Operational and Administrative Support and Investigative Services (OASIS) Portfolio

OASIS OVERVIEW

Many times, you simply need some straight-forward security services or an extra hand in your own security and risk-mitigation processes at the operations and administrative level.

At Sentinel House, we keenly understand the differences between strategic planning and real-time operational and administrative support, which we sometimes hear described as the difference between analysis and getting the job done "in the trenches". As effectively as our CATS portfolio addresses strategic concerns, our OASIS portfolio addresses the related security and risk mitigation needs in the operational and administrative parts of your organization.

Frequently, you might require shorter, one-time, or immediate services. Our OASIS portfolio is directed towards addressing those needs that require expertise that you don't normally hold in-house or isn't available to you at the time you need them. These are services normally directed to operational policy, standard, or procedural matters that require quality expertise to forge a strong link in your chain of compliance activities.

OASIS PORTFOLIO

To qualified clients, we offer a strong portfolio of security and risk mitigation tasks and activities, which include:

Operational and Administrative Support

Covering a broad spectrum, theses services compliment your resources and join forces with you to address requirements:

• Vulnerability / Threat / Risk Assessments (V-TRA) with complete reporting and supporting documentation for:
  • IM/IT and Knowledge Management (KM) systems
  • Personal safety and security of executives and employees, including workplace violence prevention
  • Physical properties and workspaces of departmental and corporate facilities
  • Activities where employees and assets might be exposed to dangerous or high-risk environments, and
  • Domestic and Foreign activities and interests
• Certification and Accreditation (C&A) of IM/IT and Knowledge Management (KM) systems
• Business Impact Assessments (BIA)
• Privacy Impact Assessments (PIA)
• Sensitive information identification, classification, and management
• Statements of Sensitivity (SOS) for processes and IM/IT and KM systems
• Security Surveys and Inspections on sensitive facilities
• Business Continuity Planning (BCP), including Emergency Preparedness (EP) and Disaster Recovery Planning (DRP)
• Development and revisions of Standard Operating Procedures (SOPs)
• Security control and countermeasure design and implementation
• Critical Infrastructure Protection (CIP) life cycle management
• Establishing temporary or permanent Secure Areas (SA) and Secure Discussion Areas (SDA)
• Secure and protected global conveyance and tracking of sensitive information and assets, and
• Full reporting and document management where your processes require reporting submissions and documentation

Administrative Investigations

For qualified clients, we offer administrative investigations, which are formal and regulated activities to discover the facts around security incidents. Conducting these investigations is often required by various compliance regimes and is a necessary and desirable process in the responsible governance of any organization.

Please note that, in the Government of Canada, these are required by the Policy on Government Security (PGS), Directive on Departmental Security Management (DSM), which states that:

1. Investigations are conducted in a manner that does not jeopardize or compromise evidence, the rights of individuals, or civil or criminal proceedings.
2. The conditions under which each administrative investigation will be conducted are established as are procedures for conducting each investigation.
3. Incidents suspected of constituting criminal offences are reported to the appropriate law enforcement authority, and that there are established protocols to ensure communication with law enforcement and other state agencies.
4. Parties involved in the investigation are appropriately informed of their rights and obligations.

Sentinel House investigative services are legally-based, analytical processes designed to gather relevant information in order to discover the facts surrounding an event or situation, determine whether wrongdoing has occurred and, if so, the proper identity of any people or entities responsible.

As with all services in our OASIS portfolio, our administrative investigations are sought after because we:

1. Act with integrity, fairness, and discretion in the planning and conduct of all investigations
2. Act as a deterrence against possible bias, subjectivity, or impropriety
3. Commit to neutrality and the discovery of all reasonably available facts, and
4. Establish and guarantee an impartial and objective commitment to investigative accountability

OASIS SUMMARY

Sentinel House Operational and Administrative Support and Investigation Services (OASIS) provide the highest quality and integrity of skills available for operational and administrative security and security-related environments. We have trustworthy and reliable expertise ready to support your operational and administrative security and risk mitigation-related activities.